Shipping

Currently we only ship to New Zealand and Australia

New Zealand & Australia

  • Orders over $100 - FREE standard shipping
  • Orders under $99 - $3.99NZD

Please allow up to 4 working days for your order to be processed and dispatched from our Auckland warehouse.

Once your order is shipped, you will be sent information to track your delivery.

New Zealand shipping estimates:

  • Auckland and surrounds: Overnight
  • North Island: Overnight
  • South Island: 2-3 working days

Australia shipping estimates:

  • 2-3 working days

Please note that delivery to rural addresses may take an extra 1-3 working days.

Currently we only ship to New Zealand and Australia

Returns

To be eligible for a return, any product(s) must be unopened, unused, and in their original condition.

To request the processing of a return, contact us at info@trovewellness.co.nz

Once accepted, we’ll provide you with instructions on where to send your package. Please make sure that you have requested the return and have received confirmation it has been accepted before sending any products back to us.

Return shipping costs are to be covered by the customer.

For any orders purchased from third party retailers, please contact their team to request a return.

Please email us for any order queries and we would be happy to help!

Email us at info@trovewellness.co.nz